Suitcase Clinic

Suitcase Clinic

Learn how to obtain an Insurance Certificate or file a claim.

Background

To Request a Certificate of Insurance:

Send an email request to the Campus Service Team at plsdsteam.service@getamba.com containing the following information:

  • Name/Address of Certificate Holder
  • Are they (Certificate Holder) requiring you (by contract) to list them as Additional Insured
  • Location of service by the Suitcase Clinic

Certificate of Insurance will be sent only to admin@suitcaseclinic.org.

Contact Information

We’re here to help! Please contact us in whatever manner is most convenient for you.

Street Address for Express Shipments

AMBA
4050 114th Street
Urbandale, Iowa 50322

Mailing Address

AMBA
Campus-DV1
PO Box 14521
Des Moines, IA 50306

Direct Phone

1-866-838-9536

Hours

M-F 8a-5p CST

Claims Reporting

How to report a claim:

Philadelphia Process (Liability Claims)

  1. Gather the Facts
    When reporting a notice of loss (injury, property damage to third parties, auto accidents, etc.; related to a registered event), please provide as much detail as possible. This should include, but not be limited to, Insured Name (The Regents of the University of California plus student organization/club name), Contact Name (student organization/club), Policy Number, Claimant Name, Claimant Contact Information, Date of Loss, Location of Loss, Cause of Loss, Your Policy or Reference Number, Initial Steps Taken to Mitigate the Loss, Type (s) and Description of Damage and Estimated Amount of Loss.
  2. Report
    • -Available Online
    • -Philadelphia Insurance Companies
      Attention Claims Department
      One Bala Plaza, Suite 100
      Bala Cynwyd, PA 19004-0950
    • -Phone: 800-765-9749
      Fax: 800-685-9238
      Email – claimsreport@phlyins.com
  3. Follow Up
    The claims customer service department will immediately process your first notice of loss and you will be contacted by your servicing representative.For information on how to report a University of California Accident Medical claim, view the formYou must report the accident to ACE prior to reporting to Philadelphia or HCC.
University of California Berkeley
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